Privacy Statement Updated January 4, 2019.
Welcome to Global Healthcare Resources (GHR) and its affiliated organizations. GHR is the leading global authority in the field of healthcare, medical travel, wellness, benefits, and insurance.
“Personal information”, is any information that enables us to identify you, directly or indirectly, by reference to an identifier such as your name, identification number, location data, online identifier or one or more factors specific to you. Personal information includes “sensitive personal information” and “pseudonymised personal information” but excludes anonymous information or information that has had the identity of an individual permanently removed.
Your use of the GHR Websites and/or provision of your personal information or sensitive personal information to GHR constitutes your consent to the use, storage, processing and transfer of that information in accordance with this Privacy Statement.
For the purposes of the EU General Data Protection Regulation 2016/679 (the “GDPR”) the data controller is Global Healthcare Resources with an office 8845 N. Military Trail, Suite 300, Palm Beach Gardens, FL 33410. GHR is an organization based in the United States. Where your data is being collected and used by Global Healthcare Resources, all references to GHR herein shall mean GHR or affiliated companies or associations GHR manages.
If you have any questions or complaints regarding this Privacy Statement, please contact us at firstname.lastname@example.org. If you have any questions about the GHR Websites, please contact us at email@example.com, by phone at 561-791-2000, or send a letter to:
Global Healthcare Resources
4371 Northlake Blvd, Suite 304
Palm Beach Gardens, FL 33410
CHANGES TO THIS PRIVACY STATEMENT
We will update this Privacy Statement from time to time, so please check back periodically.
Throughout GHR Websites, there are forms for visitors to request information, products, and services. We use personal information from these forms to provide the products, promotional materials, or memberships that you request.
Forms on the GHR Websites that request financial information do so in order to bill you for products or services ordered. Unique identifiers (specifically, your GHR or association member number) are collected from website visitors to verify the user’s identity for access to restricted content or features on the GHR Websites.
GHR collects technical information relating to each time a visitor comes to a GHR Website, including IP address, browser type and version, time zone settings, browser plug-in types and versions, operating system and platform type (e.g. Internet Explorer browser on a Windows platform).
We may also collect information about your visit, including pages you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.
Gathering this technical information helps us to learn what browsers we need to support and helps us determine what sections of GHR Websites are most popular and how many visitors come to our site(s). You do not have to register with GHR Websites before we can collect this information.
You may provide personal information to us which may include your name, home and/or work email address, postal address, phone number and/or fax number, your employer and job title, demographic information about you including birth year, certification designation, etc., and if you are making a purchase, your credit card information. You are only required to provide such information if you want to take advantage of optional products and services provided through GHR Websites.
GHR collects personal information in the following ways from different parts of the GHR Websites:
A cookie is a small text file containing a unique identification number that is transferred from a website to the hard drive of your computer. This unique number identifies your web browser to GHR computers whenever you visit GHR Websites.
Personal information collected through GHR Websites is generally collected and maintained solely by GHR or its contracted vendors.
We may share personal information in the following ways:
We disclose to third-party sponsors/advertisers aggregate statistics (i.e., impressions and click-throughs on a company’s advertisement).
In addition, we may share aggregate website statistics with the media or other third parties. We do not disclose personal information to these sponsors/advertisers or other third parties as part of this process, only information in an aggregate form.
We use personal information for the following purposes:
We use the personal information you give us:
As mentioned above, GHR uses the aggregate, anonymous data collected to let our sponsors/advertisers know the number of impressions or views and the number of “click throughs” on their advertisement(s).
GHR also uses this aggregate, anonymous data to perform statistical analyses of the collective characteristics and behavior of visitors to GHR Websites; to measure user interests regarding specific areas of GHR Websites; and to analyze how and where best to use our resources.
Without such data, we would not know which parts of GHR Websites are the most popular, and we would not be able to change and update the content and services appropriately.
If you register for certification or recertification services, or for any other GHR credential or certificate (e.g. Certified Corporate Wellness Specialist®), GHR uses any personal information you may provide doing so in the same manner as we do when you register for other GHR products and services. Without limitation of the foregoing, GHR (and/or GHR’s certification or credential-related vendors) may use and disclose personal information, certification exam performance information, and/or assessment information related to any other GHR credential or certificate in connection with (the following is a non-exclusive list of examples):
Examples of how GHR will not share a candidate’s/certificant’s/credential-holder/certificate-holder’s personal information, certification exam performance information, or assessment information related to any other GHR credential or certificate are as follows:
However, GHR may disclose the above information as reasonably necessary in relation to the administration of the exam and exam program (e.g. to communicate ADA accommodations to our exam testing centers as necessary); to comply with the law, regulation, pursuant to court order or other legal process; in connection with the preparation, review, updating, validation, accreditation and/or administration of the exam or exam preparation materials; or to protect the rights, property or safety of GHR, our members, certificants or others.
In those relatively rare situations where GHR does so it will clearly disclose to you at the time it collects such information, what degree of privacy will be afforded to the personal information collected at such time; and GHR will follow a process to assure that the specifically disclosed degree of privacy is in fact afforded to such information.
You have the following options for modifying or causing to be deleted personal information or demographic information previously provided by you to GHR.
GHR provides members and customers with the opportunity to opt-out of receiving communications from us and our partners. If you no longer wish to receive specific communications or services, you have the following options:
Instructions for opting out of any GHR e-mail newsletter you receive are included with each email.
For California Residents Only. GHR may disclose your personal information to our subsidiaries or other third parties who may use that information to market directly to you. As a California resident, you have the right to opt-out of having your personal information licensed to such third parties. We will not share your information after we have received your notification that you are opting out. If you wish to opt-out you have the following options:
For European Residents Only. If you are based in the EU, in certain circumstances, you have rights under the GDPR in relation to your personal information.
If you wish to exercise your European data subject rights, you have the following options:
GHR Websites have security measures equal to or better than those reasonably expected in the industry, such as firewalls, in place to protect against the loss, misuse and alteration of your personal information under our control. While we cannot guarantee that loss, misuse or alteration to data will not occur, we take reasonable precautions to prevent such unfortunate occurrences. Certain particularly sensitive information, such as your credit card number, collected for a commercial transaction is encrypted prior to transmission.
You are ultimately responsible for the security of your GHR or affiliate login credentials. You may not share your GHR or affiliate login credentials with colleagues or friends so they can access content or features that are restricted to GHR or association members only. You should log out of your browser at the end of each computer session to ensure that others cannot access your personal information and correspondence, especially if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe.
GHR Websites make bulletin boards, discussion lists, and moderated chats available to its members. Any information that is disclosed in these areas becomes public information, and you should exercise caution when deciding to disclose your personal information. Although users may post messages that will appear on the message boards anonymously, GHR does retain a record of who posts all notes.
If you submit personal information to GHR through any channel other than GHR Websites, the same privacy rules set forth at Part I above for GHR Websites will be applied to such personal information you submit through channels other than GHR Websites (including without limitation your opt-out rights at Part I, Section 6 above), except as follows: