Medical Tourism Association Membership
Terms and Conditions

Membership Terms & Conditions

The following terms and conditions govern the Medical Tourism Association® (MTA) Membership and the benefits available thereunder. All persons subscribing to the MTA service are urged to read the membership terms & conditions carefully and if you have any questions to contact an MTA representative via e-mail at info@medicaltourismassociation.com, or phone 1+561-791-2000. These membership terms & conditions ("Agreement") is made between Medical Tourism Association 4371 Northlake Boulevard, Suite 304, Palm Beach Gardens, Florida, 33410 and the person registering for membership and/or for the MTA Certification program. ("you" or the "Member").

  1. Description of MTA Services. Each Member is entitled to receive discounts and other benefits on specified conference or program-related and other products and services offered by MTA ("Benefits").
  2. All Membership Benefits, including, without limitation, and current listing of participating associates, are accessible online at https://www.medicaltourismassociation.com/en/index.html (the“MTA Website"). To access Benefits or information related to Benefits or the MTA Service from the Benefits Website, a Member will be required to be a member in good standing and enter his or her MTA registered email address and password.
  3. Discounts and other Benefits available to Members are based upon the level of membership acquire by the registrant. Discounts and other Benefits available to Members may not be combined with any other programs offered by the MTA unless otherwise specified.
  4. All Benefits are subject to discontinuation, change, modification, improvement or substitution without notice and MTA makes no representations or warranties with respect to, and accepts no responsibility or liability for, out of date or erroneous information related thereto.
  5. The membership fee for the MTA is based on the membership chosen by the registrant: Individual, Government, Corporate, Corporate Gold, Corporate Elite, Buyers Loyalty and, Buyers Gold, which are non-refundable and payable for the Member's annual subscription to the MTA program.
  6. MTA has several certifications in its education program, that are included as part of the benefits in all the different memberships categories. Such benefit is governed by our certification program Terms & Conditions. (see below)
  7. Membership Term: A Member shall be entitled to all of the Benefits available to Members of the MTA Service for the ensuing twelve-month period under the annual plan, commencing on the date of acceptance of the Member's application for enrollment for each twelve-month period thereafter (the "Membership Term"). MTA reserves the right, at its sole discretion, to change the terms and conditions of this Agreement at any time, with or without notice to any Member, or to cancel this Agreement or the MTA Service.
  8. Credit Card A valid debit or credit card must be used by each member for the purchase of the membership unless other payment terms have been arranged. In all cases, the credit card must remain on file for the duration of membership. Credit cards will only be charged in accordance with the Terms of your membership level. Failure to maintain a current credit card on file will prohibit access to educational materials on the e-learning platform.

Upon entry of credit card information, credit cards will be validated by the system, prompting the member of any error or a problem with the card in use, allowing the reentry of another valid card.

Charges to the credit cards on file will be made on the membership anniversary date. The dates may vary if there is a problem with the credit card, or if a payment plan has been arranged. We accept the following credit cards currently: American Express, VISA, MasterCard and Discover Card.

This Membership program is under auto-renewal policy, MTA is not obligated to send you any renewal or advance billing notices or other notices indicating that your debit or credit card will be or has been charged. A courtesy e-mail will be sent as receipt of payment.

This Membership is unique to the registrant and portable irrespective of employment. Any member with an Individual lever membership utilizing a corporate credit card as a primary form of payment is asked to provide a personal credit card as a secondary form of payment to be charged in the event the employer fails to make timely payment and/or if the member leaves the employment of employer. This will assist in keeping all members current.

It is the member’s responsibility to maintained valid cards on file and to replace former employer’s corporate cards or any card that is no longer authorized and/or expired.

Members may replace the credit card on file at any time. Removing a debit or credit card from the system does not release you from the liability for any outstanding or upcoming fees.

If the required payment method fails or the account is past due, MTA may collect amounts owed by obtaining other payment methods provided by the professional, or by retaining collection agencies and legal counsel. MTA may also report information about your account to credit bureaus or your country local financial entities and as a result, late payments, missed payments, or other defaults on your account may be reflected in your credit report. If you wish to dispute the information MTA reported to a credit bureau or your country local financial entities (i.e., Experian, Equifax or TransUnion) please contact us at Medical Tourism Association 4371 Northlake Boulevard, Suite 304, Palm Beach Gardens, Florida, 33410. If you wish to dispute the information a collection agency reported to a credit bureau regarding your Certification account, you must contact the collection agency directly.

  1. Electronic Disclosure and Consent. Your submission of an electronic enrollment application shall constitute your consent to receive any and all disclosures, notices and other communications including any notice that may be legally required to be provided to you regarding this Agreement, in electronic form. MTA will provide all future disclosures and notices by sending an alert to the electronic mail address that you have provided.
    At your request, MTA agrees to provide you with a paper copy of any amendments to this Agreement, but MTA will charge you a processing fee and a shipping fee for such service. You may request paper copies of required notices by sending such request to info@medicaltourismassociation.com

It is your responsibility to maintain accurate contact information in your member profile and contact MTA immediately if your electronic or mail address changes and you are unwilling or unable to update the information online. You can contact MTA to inform MTA of such changes through the website or at info@medicaltourismassociation.com

  1. MTA Renewal Fees. The current MTA Service membership fee (the "Renewal Fee") will be automatically billed to Member's designated credit card account or other authorized billing source (e.g., debit card) on an annual recurring basis as authorized upon enrollment. Any Member who uses a debit card as the designated credit card account acknowledges that MTA will not be responsible for any fees or penalties associated with insufficient funds, bounced checks or any other form of fee due to a charge of the Service Fee to a debit card provided by the Member. Unless Member cancels the membership in accordance with the relinquishment policy, MTA will automatically renew membership at the end of such then-current Membership Term as authorized upon enrollment and bill the then-current renewal Service Fee to the designated billing source.
  2. Right to Cancel Members have the right to terminate this Agreement and membership with the Medical Tourism Association at any time. A Member may cancel this Agreement and membership with the MTA Service, by requesting the membership cancelation no later than sixty (60) days prior to the anniversary date to info@medicaltourismassociation.com. If Member cancels their membership before the end of a Membership Term for which Member has paid the Service Fee, the Member cannot receive a refund of such Service Fee nor any portion thereof. Due to the nature of the services provided by MTA (many of which are accessible immediately upon acceptance) it is understood that refunds cannot be issued. Member will remain liable for any other fees or charges to be paid pursuant to this Agreement or the MTA Service. If Member feels that they have been billed multiple times for the Member Service for one Membership Term, Member should promptly send notice of such, including all membership contact details, billing dates, transaction details and the credit card and/or debit card number that it was billed to info@medicaltourismassociation.com.
  3. Disclaimer of Liability. Vendors. MTA shall have no liability in regard to any services provided, or to be provided, by any non-affiliated third-party sponsor, affiliate or vendor ("Vendor"). All Vendors are independent contractors and not employees, partners or joint venture partners with MTA. MTA shall have no liability in regard to any Benefits provided, or to be provided, by any Vendor. You agree that claims with regard to services shall be made against the Vendor providing or performing such services and not MTA. Although MTA upon request by the member, will endeavor to intervene in conjunction with a member experiencing a problem or discrepancy with a Vendor, in the event any product or service purchased by a Member is canceled, modified, defective, or otherwise unsatisfactory to the Member, the Member will look solely to the provider, seller, merchant or manufacturer of the product or service for any repair, exchange, refund or satisfaction of claim. Member understands and acknowledges that MTA cannot force vendors to provide any product, service or promotion and that Vendors are free to run their businesses as they see fit and begin/halt such efforts at their own discretion.
  4. MTA Member Representation and Obligations. In return for the discounts and benefits available under the MTA Service, each Member acknowledges such Member's obligations to MTA as follows: (a) you have read the "Membership Terms & Conditions" carefully, and understand the provisions of the MTA Service and the billing method for the payment of the annual Service Fee; (b) You may cancel your membership in the MTA Service at any time prior to the conclusion of the then current Membership Term and will notbe entitled to a refund of the pro rata unused portion of the Service Fee, (c) the Membership Term will renew automatically effective the first day following the conclusion of the existing Membership Term unless you elect to cancel in accordance with this Agreement; (d) the benefits of membership in the MTA Service are not assignable without the express written consent of MTA and you will use your membership following the guidelines describe by this agreement. You agree not to share any proprietary information supplied you by the MTA including but not limited to coupon codes, discounts, incentives, and the like to any third-party, individual, entity or institution. A violation of this provision will result in your forfeiture of membership in the MTA Service, potential legal action from MTA and its Members and/or potential legal action from the Vendor; and (e) MTA assumes no responsibility for the payment of or contribution to any use or sales tax on Benefits that may be imposed by any state or federal taxing authority and such taxes, to the extent imposed, shall remain the sole responsibility of the Member or the direct provider of the Benefits, as the case may be.
  5. Governing Law; Arbitration. This Agreement, and the respective rights and obligations of the parties hereunder, shall be governed by, and construed in accordance with, the laws of the State of Connecticut. Any dispute arising between you and MTA will be submitted to arbitration in the State of Connecticut in accordance with the rules of the American Arbitration Association then in effect. Nothing herein stated shall deprive you of the benefits of your state's consumer protection laws.
  6. Disclaimer of Warranty.THE USE OF THE CERTIFICATION MARKS ARE PROVIDED ON AN “AS IS” BASIS. MTA DISCLAIMS ANY AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, COURSE OF DEALING, USAGE OF TRADE, EMPLOYABILITY OR NON-INFRINGEMENT, EXCEPT TO THE EXTENT THESE DISCLAIMERS ARE HELD TO BE LEGALLY INVALID. MTA HAS NO DUTY OR OBLIGATION TO REGISTER, RENEW OR OTHERWISE MAINTAIN ANY REGISTRATION FOR THE CERTIFICATION MARKS.
  7. General Release. Each Member, for himself/herself, and on behalf of any person who uses the Benefits available through the MTA Service ("Membership Beneficiary"), hereby forever releases, acquits and discharges MTA from any and all liabilities, claims, demands, actions and causes of action that such Member or such Member's legal representatives may have by reason of any monetary damage or personal injury sustained as a result of or during the use of any and all Benefits available through the MTA Service. The sole recourse available to a Member, Membership Beneficiary or their legal representatives shall be the cancellation of the Membership.
  8. Receipt of Mail.  MTA cannot guarantee that it receives any mail that Member claims to have sent.  Member should, at Member’s own expense, send any notices to MTA in a form to ensure to Member that their communication arrived at MTA, which form may include but not be limited to FedEx, UPS, USPS Return Receipt Requested and USPS Certified Mail, via e-mail at info@medicaltourismassociation.com.
  9. Entire Agreement. The foregoing Membership Terms & Conditions contain the entire terms and agreements in connection with Member's participation in the MTA Service and no representations, inducements, promises or agreement, or otherwise, between MTA and the Member not included herein, shall be of any force or effect. If any of the foregoing terms or provisions shall be invalid or unenforceable, the remaining terms and provisions hereof shall not be affected thereby.
  10. Binding Effect. The foregoing Membership Terms & Conditions shall be binding upon and inure to the benefit of MTA and the Member as well as their respective successors and permitted assigns.

I covenant and agree that:

  1. Authorization to use Mark, Membership and Certification. Upon acceptance of my Membership and Certification or Renewal Application (Application) by the date I registered and subject to these terms and conditions of Membership and Certification (Terms), MTA grants to me a limited, personal, non-transferable, non-sub licensable, royalty-free, non-exclusive, revocable license to use the Membership and Certification Marks (as defined below) solely in connection with the promotion and conduct of the offering of services I perform in relation to my Membership and Certification in the United States. No other rights are granted except for those explicitly granted herein.
  2. Term of Use. Permission to use MTA’s Membership and Certification Marks, including specifically Certified Medical Tourism Professional ® and Certified Medical Tourism Specialist ®, and exists solely for the Membership and Certification annual period, as defined by MTA. At the end of such Membership and Certification period, if the Membership and Certification is not renewed, I must cancel the Membership and Certification according to the terms in this agreement; all rights to use the Membership and Certification Marks terminate; and I will immediately cease use of the Membership and Certification Marks. MTA may terminate any rights I have in the use of the Membership and Certification Marks if I fail to maintain current Membership and Certification status.
  3. Restrictions on Use of Membership and Certification and Mark. Without limiting the other terms and restrictions set forth in these Terms, unless otherwise approved by MTA Board in writing, I will not, directly or indirectly: (i) use the Membership and Certification Marks in conjunction with the promotion and/or provision of any services, or in any other way, outside the United States unless I have met cross-border requirements, (ii) use the Membership and Certification Marks in conjunction with the sale of any tangible goods, (iii) state or imply that MTA has made a determination on the merits or quality of any education, testing or review program with which I may be associated, (iv) certify individuals to use the Membership and Certification Marks, (v) use the Membership and Certification Marks in a manner that implies another individual or company is qualified to use the Membership and Certification Marks, or (vi) use the Membership and Certification Marks in violation of MTA’s policies and procedures, which are incorporated herein by reference.
  4. Quality Control. The nature and quality of all advertising, promotional or other uses of the Membership and Certification Marks, and services associated therewith, will conform to the quality and standards specified by MTA (as modified from time to time) and will be in full compliance with MTA’s Standards of Professional Conduct and all applicable laws and regulations. MTA has the exclusive right to monitor the manner in which I use the Membership and Certification Marks and the quality of services associated therewith. Such monitoring may, at the election of MTA, be done in accordance with the procedures outlined in MTA’s Standards of Professional Conduct, including but not limited to, examination, investigation, inspection and formal hearings. MTA retains, at all times, the right to withdraw its approval of my use of the Membership and Certification Marks if the quality, accuracy or other characteristics of any of the services associated therewith ceases to be acceptable in accordance with certain standards defined by MTA. Notwithstanding, MTA has no right to control incidents of actual services provided or participate in the rendition thereof.
  5. Protection of the Membership and Certification Marks. MTA shall have the sole right to file applications to register, and to obtain registration for, the Membership and Certification Marks. I further agree to cooperate fully with MTA in filing such applications and obtaining such registrations, including providing MTA with specimens of use of the Membership and Certification Marks and executing any documents requested by MTA, or in protecting, enforcing and defending the Membership and Certification Marks. I will notify MTA in writing of any infringements, imitations, claims or other problems with respect to the Membership and Certification Marks which may arise or otherwise come to my attention. MTA shall have the sole right, but not the obligation, to take any action on account of any such infringement, imitation, claim or problem. I will not institute any suit nor take any other action on account of such infringements, imitations, claims or problems without the prior express written consent of MTA.
  6. Ownership; Goodwill. The right to use the marks of MTA is limited to those rights to use the Membership and Certification Marks and does not extend to any other marks of MTA. Any goodwill attaching to the trademarks of MTA as a result of my use of the Membership and Certification Marks will inure to the benefit of MTA. I will conduct my business in a way that does not adversely affect MTA’s reputation or goodwill. I will only display or use the Membership and Certification Marks as permitted in these Terms and the Guidelines on how to Use of the MTA Designated Membership and Certification Marks (as updated from time to time). The right to use the Membership and Certification Marks does not grant right, title or interest in or to any trademark, service mark, logo or trade name of MTA. I further agree not to: (i) challenge MTA as the sole, absolute or exclusive owner of all right, title and interest in and to the Membership and Certification Marks and the goodwill associated therewith, (ii) challenge the validity, control or use of any mark owned by MTA, (iii) register, use, adopt or promote any mark that is confusingly similar to any mark owned by MTA, (iv) take or encourage any action which would impair the rights of MTA in and to the Membership and Certification Marks or any goodwill associated therewith, or (v) infringe the Membership and Certification Marks or any other marks owned by MTA.
  7. Disclaimer of Warranty. THE USE OF THE MEMBERSHIP AND CERTIFICATION MARKS ARE PROVIDED ON AN “AS IS” BASIS. MTA DISCLAIMS ANY AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, COURSE OF DEALING, USAGE OF TRADE, EMPLOYABILITY OR NON-INFRINGEMENT, EXCEPT TO THE EXTENT THESE DISCLAIMERS ARE HELD TO BE LEGALLY INVALID. MTA HAS NO DUTY OR OBLIGATION TO REGISTER, RENEW OR OTHERWISE MAINTAIN ANY REGISTRATION FOR THE MEMBERSHIP AND CERTIFICATION MARKS.
  8. Compliance with Rules and Policies. I have read, understand and will comply with all rules and policies contained in MTA’s Standards of Professional Conduct, which is incorporated herein by reference, as it presently exists and as it may be amended from time to time.
  9. Relinquishment of Membership and Certification. I may voluntarily relinquish my through a formal written notice submitted to MTA no later than sixty (60) days prior to the next renewal date, provided such relinquishment shall not take effect until: (i) 30 days after receipt thereof by MTA, (ii) all indebtedness due MTA is paid in full, and (iii) any complaint or action pending under MTA’s Standards of Professional Conduct is resolved. MTA, however, may in its discretion declare a relinquishment effective at any time.
  10. Retention of Jurisdiction. Notwithstanding any termination or relinquishment of my right to use the Membership and Certification Marks, I shall continue to be subject to the filing of a complaint under MTA’s Standards of Professional Conduct based upon acts or omissions commenced prior to the effective date of termination or relinquishment, provided that any such complaint shall be filed within five (5) years after the effective date of termination or relinquishment.
  11. Revocation of Right to Use. MTA has the absolute and unrestricted right to revoke, at its sole discretion, any rights I have to use the Membership and Certification Marks, if MTA, in its sole discretion, finds that I have failed to comply with MTA’s Standards of Professional Conduct or these Terms. In addition, if MTA, in its sole discretion, determines that I have misused the Membership and Certification Marks, I further understand and agree that such action may cause irreparable harm and I will immediately stop using the Membership and Certification Marks or change the manner in which I use them, whichever MTA requests.
  12. Indemnification. Neither MTA nor its directors, officers, employees and others acting on its behalf shall be liable to me for any actions taken or omitted in an official capacity or in the scope of employment, except to the extent that such actions or omissions constitute willful misconduct or gross negligence, and I hereby release MTA, all of their respective employees, officers and directors and the persons identified above from any liability for any such actions or omissions. I further covenant and agree to defend, indemnify and hold harmless MTA and its directors, officers, employees and agents from and against any and all claims, demands, judgments, awards and expenses related thereto (including court costs and reasonable fees of attorneys and other professionals) brought or threatened by any third parties, including my clients, arising out of: (i) any breach by me of my Application or these Terms, (ii) any failure by me or my authorized agents to comply with applicable laws, (iii) the services provided by me, (iv) any unauthorized representation, warranty, agreement or the like, express or implied, made by me or my authorized agents to or with any third party with respect to any acts or omissions (including statements, representations or warranties not authorized by MTA), or (v) acts or omissions taken by me in connection with the use of the Membership and Certification Marks. Notwithstanding the above, MTA expressly reserves the right to retain separate counsel to participate in the defense or settlement of any such claims.
  13. Limitation of Liability. TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT WILL MTA BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION ATTORNEY’S FEES, LOSS OF BUSINESS, REVENUE, PROFITS OR OTHER ECONOMIC ADVANTAGE, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY, ARISING OUT OF OR RELATED TO THE USE OR THE INABILITY TO USE ANY OF MTA’S MARKS, INCLUDING WITHOUT LIMITATION THE IMPLEMENTATION OF THE FORMS OF DISCIPLINE, EVEN IF MTA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL MTA’S LIABILITY UNDER THIS DECLARATION AND AGREEMENT, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE AND DEFAMATION) OR OTHERWISE, EXCEED THE AMOUNT I PAID IN APPLICATION FEES FOR MEMBERSHIP AND CERTIFICATION. LIABILITIES SHALL BE LIMITED AND EXCLUDED, EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
  14. Miscellaneous
    A. Integration. My Membership and Certification or Renewal Application, these Terms, and the documents incorporated herein by reference constitute the complete agreement and supersede all prior or contemporaneous oral or written representations and warranties. MTA may modify these Terms upon notification to me. No modification by me to these Terms shall be binding upon MTA unless in writing and signed by MTA.

    B. Assignment. I will not assign or transfer any of my rights or obligations under these Terms. Any assignment or delegation by me of these Terms or any of my rights or obligations hereunder shall be null and void. MTA may assign its rights herein, without my prior consent.

    C. Relationship. My relationship with MTA is that of a certificate granted the right to use the Membership and Certification marks of a certifying body and in no way does the relationship constitute an independent contractor, partnership, franchise, joint venture, agency or employment relationship.

    D. Interpretation. These Terms, which I understand are binding upon me in consideration of MTA processing my Application, shall be interpreted in such a manner as to aid in effectuating the purposes and business of MTA. No third-party private right of action shall be permitted against MTA for acts or omissions taken by MTA in the furtherance of its purposes and business or in connection with these Terms. Failure of MTA to insist on strict performance of the provisions contained herein does not prevent MTA from later enforcing its rights under these Terms.

    E. Enforcement; Survival. If I do not stop using the Membership and Certification Marks immediately upon revocation, relinquishment or termination, or violate the provisions of these Terms, such actions shall be considered exceptional and I will pay any expenses, including, but not limited to, attorney’s fees, which MTA may incur while enforcing this provision. Upon termination, revocation or relinquishment of the right to use the Membership and Certification Marks, my obligations under paragraphs 5, 6, 7, 9, 10, 11, 12 and all of these Terms will remain in effect.

    G. Choice of Law; Forum. These Terms and any action relating thereto shall be governed by and construed and enforced in accordance with the state of Florida, Palm Beach County and controlling U.S. federal law. No choice of law rules of any jurisdiction will apply. I will not bring any action arising from or relating to these Terms except in a court of appropriate subject matter jurisdiction in the State of Florida, Palm Beach County, and Iexpressly consent to personal jurisdiction and proper venue by and in such court.

    H. Headings; Severability. The headings of sections and paragraphs herein are for convenience of reference only and are without substantive significance. In the event that any provision of these Terms shall for any reason be held invalid, illegal or unenforceable in any respect, such validity, illegality or unenforceability shall not affect any other provision and these Terms shall be interpreted and construed as if such term or provision, to the extent the same shall have been held to be invalid, illegal or unenforceable, had never been contained herein.

CERTIFICATION TERMS & CONDITIONS

Individual Professional Training, Certification, and Continuing Education Program Requirements and Billing

Terms and Conditions

The Certification Programs managed by Global Healthcare Resources fall under the below Terms and Conditions:

All professionals enrolling in a professional training and certification course are required to also enroll in a continuing education subscription plan in order to access the catalog of continuing education course and materials. All professionals must abide by the Terms and Conditions of the program including but not limited to:

  1. Credit Card Policy
  2. Certification, Designation, and Subscription Requirements
  3. Auto-Renewal Policy for Certification,Designation, and Subscription
  4. Other Terms and Conditions

For purposes of this agreement and terms and conditions, “GHR” shall refer to Global Healthcare Resources, as management organization for the professional training and certification programs for Self-Funding Employers Association, Corporate Health &Wellness Association, Healthcare Reform Center & Policy Institute, Global Healthcare Accreditation, and Medical Tourism Association.

PRODUCT DESCRIPTION

Training and Certification Core Curriculum Program
These courses serve as the core curriculum of best practices for the industries represented. It consists of several modules and an examination at the end of the course for a one-time enrollment fee. Professionals having taken the course, successfully passed the exam, and in good standing by being enrolled in a continuing education subscription plan will then be listed on the Professional Directory online.

Subscription to the E-Library of Continuing Education Courses and Materials
This is an online subscription to access a catalog of professional continuing education and industry resources.  The curriculum is designed to meet the needs of self-motivated, career-focused professionals and organizations s seeking to develop specialized skills in corporate wellness, self-funding, healthcare reform, voluntary benefits, and medical travel / medical tourism. GHR programs are endorsed and distributed by Self-Funding Employers Association, Corporate Health & Wellness Association, Healthcare Reform Center & Policy Institute, Global Healthcare Accreditation, Voluntary Benefits Association, and Medical Tourism Association. Currently, we specialize in four certification programs and Virtual Summits:

  1. Certified Corporate Wellness Specialist®
  2. Certified Healthcare Reform Specialist®
  3. Certified Self-Insured Specialist®
  4. Certified Medical Travel Professional®(offered also in Spanish)

Each certification program recommends five (5) continuing education hours annually that are to be accessed through the subscription to the E-Library. A paid subscription serves as the renewal for the certification designation each year and is selected on an annual or monthly basis.  However, failure to complete the examination means your information will not be listed on the professional directory. Failure to remain current with your E-Library subscription plan means you will not have access to the continuing education materials.

The subscription comes with an auto-renewal and auto-billing policy and can be canceled by sending a written request to our Client Compliance / Retention Team at cancel@goghr.com. Cancellations may not be taken over the telephone. Each certification program and subscription plan offers the same cancellation policy. Notification of cancellation must be provided sixty (60) days written notice prior to the annual renewal and auto-billing of the renewal fee for the subscription to the E-Library. For monthly paid subscriptions, payments will be collected for up to sixty (60) days following notification of cancellation. (read Certification & Subscription Relinquishment process for more details). Fees will not be refunded under any circumstances.

Access to the E-Library Continuing Education Courses is immediate upon purchase and not conditional upon passing the examination. These Certifications are personal designations, and therefore each course is limited to be accessed by only one person and subscription access to the E-Library is on a per person basis. Shared access to the Training, Certification and Continuing Education materials is strictly prohibited. Violation of this condition is subject to the immediate relinquishment of Certification Designation and online access to the E-Learning Platform.

Certification Designation Requirements & Conditions:
The following conditions and requirements are incorporated herein as terms and conditions of the programs for individuals enrolling in the program:

  • The exam must be passed with a minimum score of 75
  • The E-learning system will allow professionals two (2) attempts to complete the exam if both attempts fail, our Client Compliance / Retention Team will assist in setting up new course access. There is a reactivation fee of $150.00 for this service.This will not affect the access to your subscription to the E-Library Continuing Education Courses.
  • Only professionals with successfully completed exams will become certified and will be listed in our Professional Directory, provided an active and current subscription is in place. Failure to retain a subscription to the E-Library will result in immediate removal from the directory.
  • Each professional is responsible to maintain his/her company and personal information profile up-to-date, including but not limited to maintaining a current credit card on file.
  • Once a Certification or subscription to the E-Library of Continuing Education Courses has been properly canceled in writing, any Certification marks, seals, designations, or other representation must be removed from your credentials and profiles including but not limited to: email signature, business cards, websites, and all social media such as: LinkedIn, Facebook and, Twitter, among others.

Group Certification Designation Requirements & Conditions:
The above requirements for individuals are incorporated herein by reference the same as if repeated below. The below conditions and requirements are relevant to groups and corporations purchasing a Training and Certification Program through GHR:

  • Company renewal fee payments for Training and Certification and Subscriptions to the E-Library Continuing Education Courses must be paid according to the contractor invoice specifications to avoid online access disruption.
  • The company must provide the main contact person to manage the group program.
  • If the company is set up under a direct payment plan, Company must provide GHR Financial Department the billing contact and notify GHR if said contact changes.
  • Company’s group manager is responsible to keep information up-to-date for their group.
  • Group members are responsible to maintain his/her company and personal information profile up-to-date, including by not limited to the payment method (credit card on file) unless otherwise agreed to in the Group Contract.
  • Monthly reports must be provided to the GHR Client Compliance / Retention Team at cancel@goghr.com with the names of the group members that are no longer in the program.
  • Company is bound by the same cancellation terms as for individuals enrolling in the program. Notification of cancellation must be provided sixty (60) days written notice prior to the annual renewal and auto-billing of the renewal fee for the subscription to the E-Library. For monthly paid subscriptions, payments will be collected for up to sixty (60)days following notification of cancellation. (read Certification& Subscription Relinquishment process for more details). Fees will not be refunded under any circumstances.

BILLING AND PAYMENTS

Credit Card Policy
A valid debit or credit card must be used by each professional for the purchase of and enrollment in the online access to Training, Certification and the Subscription to the E-Library Continuing Education Courses and materials. In all cases, the credit card must remain on file for the duration of the Certification and Subscription period in order to retain access to the e-Library of the continuing education courses and to remain compliant with the terms of the designation. Only properly relinquishing your certification or canceling your subscription will effectuate the termination of service and in accordance with the Certification & Subscription Relinquishment Policy. Credit cards will only be charged in accordance with the terms of the Certification Designation and as selected under the Subscription to the e-Library Continuing Education Courses and as described below.

  • At checkout, you will select the desired Training and Certification programs PLUS a monthly or annual Subscription Plan to the E-Library.
  • Upon entry of credit card information,credit cards will be validated by the system, prompting the professional of any error or a problem with the card in use, allowing the reentry of another valid card, if needed.
  • Renewals of Certification and access to the E-Library Continuing Education Courses will be made annually on the anniversary date, or monthly, depending upon the plan chosen.
  • Failure to maintain a current credit card on file will prohibit access to the E-Learning Platform, and you will need to contact the Client Success Team to re-activate your account.
  • We accept the following credit cards:American Express, VISA, MasterCard and Discover Card.

Auto-Renewal and Auto-Billing Policy
GHR programs come with a subscription to the E-Library of Continuing Education Courses under auto-renewal and auto-billing policy. GHR is not obligated to send you any renewal or advance billing notices or other notices indicating that your debit or credit card will be or has been charged. A courtesy e-mail will be sent as the receipt of payment after the payment has been made.

These Certifications are a personal designation, and the access to the subscription to the E-Library of Continuing Education Courses is personal to each professional and portable irrespective of employment. Any professional utilizing a corporate credit card as a primary form of payment is asked to provide a personal credit card as a secondary form of payment to be charged in the event the employer fails to make timely payment and/or if the professional leaves the employment of the employer. This will assist in keeping all professionals current and avoid disruption of service. It is the professional’s responsibility to maintained valid cards on file and to replace former employer’s corporate cards or any card that is no longer authorized and/or expired.

Professionals may replace the credit card on file at any time. If a card is removed but not replaced, there will be no access to the E-learning platform until a new valid credit card is added and validated by the system. If you are Certified and do not replace the card on file, your professional listing will immediately be removed from the directory. Removing a debit or credit card from the system does not release you from the liability for any outstanding or upcoming fees, nor from canceling the subscription to the E-Library of Continuing Education Courses following the relinquishment process.

If the required payment method fails or the account is past due, GHR may collect amounts owed by obtaining other payment methods provided by the professional, or by retaining collection agencies and legal counsel. GHR may also report information about your account to credit bureaus, and as a result, late payments, missed payments, or other defaults on your account may be reflected in your credit report. If you wish to dispute the information GHR reported to a credit bureau (i.e., Experian, Equifax or TransUnion) please contact us at Global Healthcare Resources 4371 Northlake Boulevard, Suite 304, Palm Beach Gardens, Florida, 33410. If you wish to dispute the information a collection agency reported to a credit bureau regarding your Certification account, you must contact the collection agency directly.

GHR reserves the right to immediately and without notice, either suspend or terminate your Certification and subscription for unauthorized use of the program marks or misrepresentation of our certification and E-Library subscription program in accordance with the terms and conditions of this certification program.

You will also be required to pay any amounts still owed to GHR at the time your account is suspended or terminated.

Certification & Subscription Relinquishment Policy
If you decide to relinquish the subscription to the E-Library of Continuing Education Courses and terminate access to the e-learning platform for any reason, Request for Relinquishment must be provided to GHR in writing via e-mail at cancel@goghr.com and the account will be closed based on the payment plan chosen:

  • Monthly renewal fee payment plan
    o The account will be closed sixty (60) days after the request is received
    o All professionals will be responsible for the fees incurred during the sixty(60) day period
  • Annual renewal fee payment plan
    o Cancellation request must be received at least sixty (60) days prior to the next renewal date, to avoid paying for the upcoming renewal fees
    o In the event the cancellation request is not received sixty (60) days prior to the renewal date, you are responsible for the upcoming renewal fees

Professionals will be responsible for any and all fees incurred prior to and during the sixty (60) day period. Failure to access the platform, take the examination for the certification, or to access the E-Library of Continuing Education Courses does not eliminate the responsibility to be compliant, make timely payments or any other requirements of the program until proper relinquishment is received. Failing to comply with this regulation will not stop the auto-renewal fees. Furthermore, if GHR grants the Relinquishment of the Certification and Subscription based upon an account being current, and the charges are later disputed and fees returned to the professional, the Relinquishment of Certification subscription will be revoked, and all outstanding renewal fees will be reinstated, and the account will be placed in a collection process. GHR may also report information about your account to credit bureaus, and as a result, late payments, missed payments, or other defaults on your account may be reflected in your credit report. If you wish to dispute the information GHR reported to a credit bureau (i.e., Experian, Equifax or TransUnion) please contact us at Global Healthcare Resources 4371 Northlake Boulevard, Suite 304, Palm Beach Gardens, Florida, 33410. If you wish to dispute the information a collection agency reported to a credit bureau regarding your certification account, you must contact the collection agency directly.

Once a Certification or subscription to the E-Library of Continuing Education Courses has been properly canceled in writing, any Certification marks, seals, designations, or other representation must be removed from your credentials and profiles including but not limited to: email signature, business cards, websites, and all social media such as: LinkedIn, Facebook and, Twitter, among others.

OTHER TERMS & CONDITIONS OF CERTIFICATION, DESIGNATION, & SUBSCRIPTION

Promotional E-Coupons
Promotional coupons are designated for groups or individuals to access our Certification and Subscription to the E-Library of Continuing Education Courses through a partial or a full discount. The certifications are personal designations with a subscription to the E-Library of Continuing Education Courses access with an auto-renewal and auto-billing policy. A valid debit or credit card must remain on file for the duration of the program to retain access to the E-learning platform and pay for any renewal fees, irrespective of promotional coupons being utilized. If a promotional coupon applies a partial or fully prepaid amount, the discount applies only to the initial Certification or Subscription to the E-Library of Continuing Education Courses and not to the renewal fees. A credit card will need to be entered at the time of enrollment to comply with the auto-renewal and auto-billing process. These individuals will not be exonerated from any future renewal fees. In the event a Group Contract authorizes an alternative renewal agreement, arrangements will be made by the Client Compliance / Retention Team to assure no billing occurs during the time prescribed by the Contract.

In the certification and/or the subscription are no longer needed, they will need to be canceled following the cancellation process indicated in these terms.

COVENANTS & AGREEMENTS
I covenant and agree that:

  1. Authorization to use Mark and Certification. Only upon successful completion of my Certification exam and being in compliance with the program requirements, and subject to these terms and conditions of certification (Terms), GHR grants me a limited, personal, non-transferable, non-sub licensable, royalty-free, non-exclusive, revocable license to use the Certification Marks (as defined below) solely in connection with the promotion and conduct of the offering of services I perform in relation to my certification in the United States. No other rights are granted except for those explicitly granted herein.
  2. Terms of Use. Permission to use GHR’s Certification Marks only as received through successfully passing the examination in being in compliance with the program requirements, including specifically Certified Healthcare Reform Specialist ®, Certified Corporate Wellness Specialist ®, Certified Self-Funding Specialist ®, or Certified Medical Tourism Professional®. Permission exists solely for the certification period and certified professionals, as defined by GHR. At the end of such certification period, if the completed certification and subscription is not renewed, the certification and subscription expire; all rights to use the Certification Marks terminate; and I will immediately cease use of the Certification Marks. GHR may terminate any rights I have in the use of the Certification Marks if I fail to maintain current certification status.
  3. Restrictions on Use of Certification and Mark. Without limiting the other terms and restrictions set forth in these Terms, unless otherwise approved by GHR Review Board in writing, I will not, directly or indirectly: (i) use the Certification Marks in conjunction with the promotion and/or provision of any services, or in any other way, outside the United States unless I have met cross-border requirements, (ii) use the Certification Marks in conjunction with the sale of any tangible goods, (iii) state or imply that GHR has made a determination on the merits or quality of any education, testing or review program with which I may be associated, (iv) certify individuals to use the Certification Marks, (v) use the Certification Marks in a manner that implies another individual or company is qualified to use the Certification Marks, or (vi) use the Certification Marks in violation of GHR’s policies and procedures, which are incorporated herein by reference.
  4. Quality Control. The nature and quality of all advertising, promotional or other uses of the Certification Marks, and services associated therewith will conform to the quality and standards specified by GHR (as modified from time to time) and will be in full compliance with GHR’s Standards of Professional Conduct and all applicable laws and regulations. GHR has the exclusive right to monitor the manner in which I use the Certification Marks and the quality of services associated therewith. Such monitoring may, at the election of GHR, be done in accordance with the procedures outlined in GHR’s Standards of Professional Conduct, including but not limited to, examination, investigation, inspection and formal hearings. GHR retains, at all times, the right to withdraw its approval of my use of the Certification Marks if the quality, accuracy or other characteristics of any of the services associated therewith ceases to be acceptable in accordance with certain standards defined by GHR. Notwithstanding, GHR has no right to control incidents of actual services provided or participate in the rendition thereof.
  5. Protection of the Certification Marks. GHR shall have the sole right to file applications to register and to obtain registration for, the Certification Marks. I further agree to cooperate fully with GHR in filing such applications and obtaining such registrations, including providing GHR with specimens of use of the Certification Marks and executing any documents requested by GHR, or in protecting, enforcing and defending the Certification Marks. I will notify GHR in writing of any infringements, imitations, claims or other problems with respect to the Certification Marks which may arise or otherwise come to my attention. GHR shall have the sole right, but not the obligation, to take any action because of any such infringement, imitation, claim or problem. I will not institute any suit or take any other action because of such infringements, imitations, claims or problems without the prior express written consent of GHR.
  6. Ownership; Goodwill. The right to use the marks of GHR is limited to those rights to use the Certification Marks and does not extend to any other marks of GHR. Any goodwill attaching to the trademarks of GHR as a result of my use of the Certification Marks will inure to the benefit of GHR. I will conduct my business in a way that does not adversely affect GHR’s reputation or goodwill. I will only display or use the Certification Marks as permitted in these Terms and the Guidelines on how to Use of the GHR Designated Certification Marks (as updated from time to time). The right to use the Certification Marks does not grant the right, title or interest in or to any trademark, service mark, logo or trade name of GHR. I further agree not to: (i) challenge GHR as the sole, absolute or exclusive owner of all right, title and interest in and to the Certification Marks and the goodwill associated therewith, (ii) challenge the validity, control or use of any mark owned by GHR, (iii) register, use, adopt or promote any mark that is confusingly similar to any mark owned by GHR, (iv) take or encourage any action which would impair the rights of GHR in and to the Certification Marks or any goodwill associated therewith, or (v) infringe the Certification Marks or any other marks owned by GHR.
  7. Disclaimer of Warranty. THE USE OF THE CERTIFICATION MARKS ARE PROVIDED ON AN “AS IS” BASIS. GHR DISCLAIMS ANY AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS, AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, COURSE OF DEALING, USAGE OF TRADE, EMPLOYABILITY OR NON-INFRINGEMENT, EXCEPT TO THE EXTENT THESE DISCLAIMERS ARE HELD TO BE LEGALLY INVALID. GHR HAS NO DUTY OR OBLIGATION TO REGISTER, RENEW OR OTHERWISE MAINTAIN ANY REGISTRATION FOR THE CERTIFICATION MARKS.
  8. Compliance with Rules and Policies. I have read, understand and will comply with all rules and policies contained in GHR’s Standards of Professional Conduct, which is incorporated herein by reference, as it presently exists and as it may be amended from time to time.
  9. Retention of Jurisdiction. Notwithstanding any termination or relinquishment of my right to use the Certification Marks, I shall continue to be subject to the filing of a complaint under GHR’s Standards of Professional Conduct based upon acts or omissions commenced prior to the effective date of termination or relinquishment, provided that any such complaint shall be filed within five (5) years after the effective date of termination or relinquishment.
  10. Revocation of Right to Use. GHR has the absolute and unrestricted right to revoke, at its sole discretion, any rights I have to use the Certification Marks, if GHR, in its sole discretion, finds that I have failed to comply with GHR’s Standards of Professional Conduct or these Terms. In addition, if GHR, in its sole discretion, determines that I have misused the Certification Marks, I further understand and agree that such action may cause irreparable harm and I will immediately stop using the Certification Marks or change the manner in which I use them, whichever GHR requests.
  11. Indemnification. Neither GHR nor its directors, officers, employees and others acting on its behalf shall be liable to me for any actions taken or omitted in an official capacity or in the scope of employment, except to the extent that such actions or omissions constitute willful misconduct or gross negligence, and I hereby release GHR, all their respective employees, officers and directors and the persons identified above from any liability for any such actions or omissions. I further covenant and agree to defend, indemnify and hold harmless GHR and its directors, officers, employees and agents from and against any and all claims, demands, judgments, awards and expenses related thereto (including court costs and reasonable fees of attorneys and other professionals) brought or threatened by any third parties, including my clients, arising out of: (i) any breach by me of my Application or these Terms, (ii) any failure by me or my authorized agents to comply with applicable laws, (iii) the services provided by me, (iv) any unauthorized representation, warranty, agreement or the like, express or implied, made by me or my authorized agents to or with any third party with respect to any acts or omissions (including statements, representations or warranties not authorized by GHR), or (v) acts or omissions taken by me in connection with the use of the Certification Marks. Notwithstanding the above, GHR expressly reserves the right to retain separate counsel to participate in the defense or settlement of any such claims.
  12. Limitation of Liability. TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT WILL GHR BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION ATTORNEY’S FEES, LOSS OF BUSINESS, REVENUE, PROFITS OR OTHER ECONOMIC ADVANTAGE, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY, ARISING OUT OF OR RELATED TO THE USE OR THE INABILITY TO USE ANY OF GHR’S MARKS, INCLUDING WITHOUT LIMITATION THE IMPLEMENTATION OF THE FORMS OF DISCIPLINE, EVEN IF GHR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL GHR’S LIABILITY UNDER THIS DECLARATION AND AGREEMENT, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE AND DEFAMATION) OR OTHERWISE, EXCEED THE AMOUNT I PAID IN APPLICATION FEES FOR CERTIFICATION. LIABILITIES SHALL BE LIMITED AND EXCLUDED, EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
  13. Miscellaneous
    A. Integration. My Training and Certification subscription or Renewal Application, these Terms, and the documents incorporated herein by reference constitute the complete agreement and supersede all prior or contemporaneous oral or written representations and warranties. GHR may modify these Terms upon notification to me. No modification by me to these Terms shall be binding upon GHR unless in writing and signed by GHR.
    B. Assignment. I will not assign or transfer any of my rights or obligations under these Terms. Any assignment or delegation by me of these Terms or any of my rights or obligations hereunder shall be null and void. GHR may assign its rights herein, without my prior consent.
    C. Relationship. My relationship with GHR is that of a certificate and subscription affiliation granted the right to use the certification marks of a certifying body and in no way does the relationship constitute an independent contractor, partnership, franchise, joint venture, agency or employment relationship.
    D. Interpretation. These Terms, which I understand are binding upon me in consideration of GHR processing my Application, shall be interpreted in such a manner as to aid in effectuating the purposes and business of GHR. No third-party private right of action shall be permitted against GHR for acts or omissions taken by GHR in the furtherance of its purposes and business or in connection with these Terms. Failure of GHR to insist on strict performance of the provisions contained herein does not prevent GHR from later enforcing its rights under these Terms.
    E. Enforcement; Survival. If I do not stop using the Certification Marks immediately upon revocation, relinquishment or termination, or violate the provisions of these Terms, such actions shall be considered exceptional and I will pay any expenses, including, but not limited to, attorney’s fees, which GHR may incur while enforcing this provision. Upon termination, revocation or relinquishment of the right to use the Certification Marks, my obligations under paragraphs 5, 6, 7, 9, 10, 11, 12 and all of these Terms will remain in effect.
    G. Choice of Law; Forum. These Terms and any action relating thereto shall be governed by and construed and enforced in accordance with the state of Florida, Palm Beach County and controlling U.S. federal law. No choice of law rules of any jurisdiction will apply. I will not bring any action arising from or related to these Terms except in a court of appropriate subject matter jurisdiction in the State of Florida, Palm Beach County, and I expressly consent to personal jurisdiction and proper venue by and in such court.
    H. Headings; Severability. The headings of sections and paragraphs herein are for convenience of reference only and are without substantive significance. In the event that any provision of these Terms shall for any reason be held invalid, illegal or unenforceable in any respect, such validity, illegality or unenforceability shall not affect any other provision and these Terms shall be interpreted and construed as if such term or provision, to the extent the same shall have been held to be invalid, illegal or unenforceable, had never been contained herein.